Terms of Service

1. Introduction

Welcome to Ploid AI ("we," "our," "us," or "Ploid AI"). These Terms of Service ("Terms") govern your access to and use of our platform, services, and website (collectively, the "Services"). Please read these Terms carefully before using our Services.

2. Acceptance of Terms

2.1 Agreement to Terms

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use our Services.

2.2 Eligibility

You must be at least 13 years old to use our Services. If you are under 18, you represent that you have your parent or guardian's permission to use the Services.

2.3 Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

  • Posting a notice on our website
  • Sending an email to registered users
  • Displaying a prompt within our Services

3. Account Registration and Security

3.1 Account Creation

You must:

  • Provide accurate and complete information
  • Keep your registration information updated
  • Maintain the security of your account credentials

3.2 Account Security

You are responsible for:

  • All activities that occur under your account
  • Maintaining the confidentiality of your password
  • Notifying us immediately of any unauthorized access

4. User Conduct and Responsibilities

4.1 Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You will not:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access
  • Interfere with the proper functioning of the Services

4.2 Content Guidelines

When using our Services, you will not:

  • Post false, misleading, or deceptive content
  • Share inappropriate or offensive material
  • Upload content that violates others' rights
  • Distribute spam or unwanted communications

4.3 API Usage and Rate Limits

  • Respect API rate limits and quotas
  • Use API keys and credentials responsibly
  • Follow our API documentation guidelines

5. Intellectual Property Rights

5.1 Our Intellectual Property

  • All content, features, and functionality are owned by Ploid AI
  • Our trademarks and trade dress may not be used without permission
  • Our software is protected by copyright and other laws

5.2 User Content

You retain ownership of your content, but grant us:

  • A worldwide, non-exclusive license to use, store, and display your content
  • The right to use your feedback for improvement of our Services
  • Permission to feature your content in our marketing materials

6. Subscription and Payments

6.1 Pricing and Plans

  • Prices and features are subject to change
  • Changes will be communicated in advance
  • Special pricing terms may apply to enterprise customers

6.2 Payment Terms

  • Payment is required for paid features
  • Subscriptions auto-renew unless cancelled
  • Refunds are provided according to our refund policy

7. Termination and Suspension

7.1 Account Termination

We may suspend or terminate your account if you:

  • Violate these Terms
  • Engage in fraudulent activity
  • Abuse our Services
  • Fail to pay applicable fees

7.2 Effect of Termination

Upon termination:

  • Access to Services will cease
  • Outstanding payments become due
  • You must destroy any downloaded materials

8. Disclaimers and Limitations

8.1 Warranty Disclaimer

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

  • Direct, indirect, or consequential damages
  • Lost profits or data
  • Service interruptions
  • Third-party actions

9. Indemnification

You agree to indemnify and hold harmless Ploid AI from any claims arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your content
  • Your interaction with other users

10. Dispute Resolution

10.1 Governing Law

These Terms are governed by [Jurisdiction] law.

10.2 Dispute Process

  • Informal resolution attempt required
  • Arbitration for unresolved disputes
  • Class action waiver
  • Small claims court option preserved

11. Additional Terms

11.1 Assignment

We may assign these Terms to any affiliate or successor.

11.2 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

11.3 Entire Agreement

These Terms constitute the entire agreement between you and Ploid AI.

12. Contact Information

For questions about these Terms: